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If you have any questions, we have a list of Frequently Asked Questions where you will be able to read how to use our site, how to place an order from our site, how to create an account and track the status of your order.
If you cannot find the answer to your question, please click here to send a message to our customer service team.
We always try to answer all questions within 1 business day.
Write:
Myprotein Customer Service Department
Meridian House,
Gadbrook Park,
Gadbrook Way,
Rudheath,
Northwich,
Cheshire,
United Kingdom,
CW9 7RA
You can write to us at the office address written above, but please note that this is not the return address for the products you have ordered. If you want to return a product, please contact Customer Service, who will give you advice on how to do it.
Feedback Information:
We are always looking for ways to improve and want to hear your opinion. Comments on our service are always welcome, even new ideas that would make your experience with us even better.
Please note: Customer Relations cannot answer customer service questions. If you have any questions about shopping with us or about an order you have placed, you can contact Customer Service using our online Message Center. Just click on 'My Account' in the top right corner and follow the instructions.
You can contact our Customer Relations team Monday to Friday from 09:00 to 16:00 (UK time zone).
Medical Products (MHRA)
Kontakt: MHRA 151 Buckingham Palace Road, London SW1W 9SZ
Email: info@mhra.gsi.gov.uk
Telefon: 020 3080 6000
Fax 020 3118 9803
Website: http://medicine-seller-register.mhra.gov.uk
Useful links
Are you interested in a job at Myprotein?
Simply send an email with your CV attached to recruitment@thehutgroup.com .
Sales and Trade Opportunities
If you would like to discuss a partnership with myvitamins.com or are interested in sales and trade please contact us at trade@myprotein.com
- - When your application is accepted and your account is created, you will receive a unique code that you will use to order your products at the agreed prices with a discount.
- - Trade partnerships will benefit from quarterly reviews to measure product selection, advice on new product launches and market updates.
- - All trade transactions are carried out on the basis of previous transactions.
The UK's No.1 Online Now Offering Trade Partnerships
Formed in 2004, Myprotein has expanded at an incredible rate. Recently ranked 21st in the Sunday Times Fast-Track 100 list, we are now the UK's No.1 online sports supplement supplier and have recently distributed our products in France, Italy, Germany, Ireland and Spain.
Myprotein now works in partnership with independent gyms, sports clubs, sports supplement distributors, independent retailers and health food retailers to make our proven products and services available to users worldwide.
Partnership Terms & Process
We have developed our Trade Partnership platform to make it as simple as possible to implement, and to give you more time to promote your products!
Myprotein.com offers you advice and knowledge on over 700 products including supplementation, nutrition, clothing and accessories, making product selection tailored to customer needs simple. You'll also have the expertise of our Customer Service team and New Products department to support you along the way.
Research meeting to discuss order values, supply needs and conduct due diligence checks
Once your application is accepted and your order is created, you will receive a unique code to use to order your products at the agreed discounted prices.
Trade partnerships will benefit from quarterly reviews to measure product selection, advice on new product launches and market updates.
All trade deals are carried out on the basis of previous business deals.
It's that simple. Contact us today and find out more about Myprotein Trading to partner with the UK's No.1 online supplier!
Trade Partnership
Tel: 0161 813 1487
For International: 44 845 474 2359
E-mail: trade@myprotein.com